The Mobility Service Center of Deutsche Bahn provides advice and tips for travel and organizes boarding, transfer, and alighting services. Beyond organizing assistance, it also offers travel information that is specifically tailored to the needs of disabled individuals. This includes options such as selecting routes with minimal transfers, reserving seats, and having purchased tickets sent directly to your home or, alternatively, collected at the new ticket machines. To ensure reliable assistance by the service staff, it is advisable to notify the Mobility Service Center in advance (no later than 8 p.m. on the day before the journey).
Tel: +49 030 65212888
E-Mail: msz@deutschebahn.com
Tip: Use the DB Bahnhof live app to check, for instance, the operational status of elevators and escalators.
Saxon Switzerland is seamlessly connected to Deutsche Bahn's regional and long-distance network. Long-distance services allow direct access to both Dresden and the National Park Station Bad Schandau, with all other destinations reachable from here by commuter train, bus, or ferry. The main transportation route in the region is the S-Bahn line S1, connecting Saxon Switzerland with the state capital Dresden.
Assistance for mobility-impaired passengers on the S-Bahn line Dresden–Schöna:
Tel. +49 (0) 351 2068290 up to 30 minutes before the train departs. Mobility-impaired passengers should remain close to the driver's cab stop, which is equipped with facilities for disabled individuals (extendable train bridge, barrier-free toilet, spacious multi-purpose compartment). Additional information is available from the Verkehrsverbund Oberelbe.